Air Canada has announced it is to trial an Alternative Dispute Resolution (ADR) process to settle compensation claims from customers.

Carrier launching trial to test new approach to settle customer claimsMONTRÉAL, April 08, 2026 (GLOBE NEWSWIRE) -- Air Canada today said it is ...

Air Canada plans to test out a pilot project it says could alleviate the airline industry’s lengthy complaints backlog that ...

Alternative dispute resolution, a process by which a neutral third party helps parties reach an agreement without litigation, is more successful during the pre-complaint stage compared with the formal ...

If a federal employee is considering filing an equal employment opportunity complaint, alternative dispute resolution is a process available to them that could resolve their issue without litigation.

Purdue University has a well-established tradition of excellence in all its endeavors. To sustain this standard, it is vital for employees and supervisors to collaborate in a respectful and collegial ...

With the COVID-19 pandemic, the world has changed, and the Alternative Dispute Resolution process along with it. Over the last decade, ADR, including nonbinding mediation and arbitration, has been in ...

Cases that go beyond our normal dispute resolution process, particularly as it applies to homeowner issues such as home repair or improvement disputes, may be resolved through the BBB's alternative ...

When a couple chooses to end their marriage, there are disputes that must be resolved as part of the divorce. Division of property, child custody arrangements, child support and alimony are just a few ...