Prior to implementing case and referral management technology, St. Luke's University Health Network was struggling with standardizing how it effectively and efficiently managed post-acute referrals ...

CIOs and their staff must build a solid business case for IT projects that demonstrates both institutional value and investment worthiness. It's not surprising that the phrase, “Make the business case ...

Issuing veterans’ benefits claims and even simply supplying a citizen with a building permit or license shouldn’t be enormously time-consuming processes that frustrate everyone involved. Unfortunately ...

At a judicial town hall meeting before members of the Orange County Bar Association this morning, Chief Judge Don Myers introduced the Ninth Circuit’s new “active case management” program, to become ...