Shara Tibken was a managing editor at CNET News, overseeing a team covering tech policy, EU tech, mobile and the digital divide. She previously covered mobile as a senior reporter at CNET and also ...

Samsung officially killed the Galaxy Note 7 with an update in December and January. However, carriers are taking things a step further to prevent any Galaxy Note 7 from working. The Galaxy Note 7 ...

In January 2017, after a monthslong independent investigation involving three quality-control and supply-chain analysis firms, Samsung completed its investigation into the cause of the Galaxy Note 7’s ...

Samsung has said it will repair, refund or replace every single Galaxy Note 7 sold across the world after reports of exploding batteries. Here's what to do to organise a new phone with your telco.