Websites are undoubtedly the new storefronts. Today, people rely largely on digital platforms to do online shopping, and this trend has given a great boost to the e-commerce industry. Merchants and ...

Dianna Gunn built her first WordPress website in 2008. Since then, she's poured thousands of hours into understanding how websites and online businesses work. She's shared what she's learned on blogs ...

Running an online shop is fundamentally different from operating a physical retail location. Your website isn't just a digital brochure—it's your entire storefront, customer service desk, and checkout ...

The online retail game has changed — again. Your customers’ expectations are increasing. Will you meet them? Or will you miss them? A revolution is taking place online. New Web technologies are ...

If you have purchased anything from an online store lately that wasn't Amazon or Walmart or any other major retailer (except some major retailers), chances are you were using a Shopify e-commerce ...

E-Commerce is on a tear. Frost & Sullivan reports that annual B2B e-Commerce will reach $6.7 trillion by the year 2020. Meanwhile, eMarketer estimates that global e-Commerce will reach $25 trillion in ...

For anyone doing business online, commerce meets collaboration at a Web 2.0 portal — a mutual touchpoint for a company, its partners and customers (plus all their contacts) as well as a personalized ...

An optimized digital customer experience can tip the balance toward gaining a purchase instead of losing a customer. Excellent CX has transitioned firmly from something nice to have to a business ...

Google's Page Creator, which launched today, is yet another tool in the company's arsenal of Web-based services — this one aimed squarely at the Web site design market. Intended as a simplistic way ...

While e-commerce websites offer consumers convenience and access, they often fail to recreate the personal, high-touch service customers experience in physical stores. The absence of face-to-face ...