According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Columbus Circle in New York City, once infamous for gridlock before a 2005 redesign. Like organizations, it needed process balance to eliminate bottlenecks. Columbus Circle in New York City is a ...

Have you ever been so absorbed in an activity that time just seemed to melt away? When you’re deeply focused on a challenging task that you have enough skill to complete and the activity is rewarding ...

Over the last decade, Cal Newport has become something of a modern workplace ombudsman. A professor of computer science at Georgetown, his books have addressed the ways in which technology can be a ...