Federal courts have authorized alternative service of process, including service by e-mail, where a defendant has evaded service and the proposed alternative method is reasonably calculated to provide ...

This article examines the issue of serving by electronic means under the Hague Convention, including whether email service is permitted in countries that have specifically invoked their right under ...

The Texas Supreme Court building in Austin, which is also home to the Texas Court of Criminal Appeals. (Kelsey Jukam/Courthouse News) The Texas Supreme Court building in Austin, which is also home to ...

Every customer-centric, customer service obsessed company needs a customer service recovery framework for working with upset, angry, frustrated, and disappointed customers. I’m a customer service ...

Two recent Hong Kong judgments demonstrate the continuing (and welcome) embrace of technology by Hong Kong courts. In the recent decision of Hwang Joon Sang & another v Golden Electronics Inc. and Ors ...