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Smart meter rules shake-up: why providers may be forced to pay you compensation over poor service and installation
Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...
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Smart meter customers eligible for compensation after failed installations, Ofgem confirms
Energy regulator Ofgem has confirmed smart meter customers who have facing delays or failed installations could receive £40 compensation from next month, in a win for consumers. The energy regulator ...
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