Android is the world’s most widely used mobile OS—and a major target for malware. These are the top Android antivirus apps we ...

Phone scams have become a prevalent threat, with fraudsters often impersonating government officials to extract personal information or money. The Social Security Administration (SSA) does contact ...

The Social Security Administration walked back plans to reduce over-the-phone services, providing clarity to recipients on Wednesday about who has to verify their identity in person. The move comes ...

The agency’s plan to curtail phone services, which was expected to send tens of thousands to its offices each week, had been widely criticized. By Tara Siegel Bernard The Social Security ...

Editor’s Note: After the publication of this article, the Social Security Administration submitted an amended filing to the Office of Management and Budget that states the additional verification ...

The Social Security Administration (SSA) recently reassigned a small share of its field office employees in an effort to bring down lengthy wait times for the agency's national 800 phone number.

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...

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