Forbes

The Growing Importance Of Text Analytics And NLP For Customer Experience Success

Natural language processing (NLP) has dozens of applications, from drug discovery to data categorization to robotic process automation. But nowhere has its benefits been more evident than in customer ...
insideHPC

The Use of NLP to Extract Unstructured Medical Data From Text

When working in healthcare, a lot of the relevant information for making accurate predictions and recommendations is only available in free-text clinical notes. Much of this data is trapped in ...
Forbes

What Companies Are Fueling The Progress In Natural Language Processing? Moving This Branch Of AI Past Translators And Speech-To-Text

Forbes contributors publish independent expert analyses and insights. Making wealth creation easy, accessible and transparent. Natural language processing (NLP) is a subset of artificial intelligence ...
ascopubs.org

From text to insight: Methods for validation of NLP-extracted real-world oncology data using a human-in-the-loop electronic review tool.

Real world analysis of VTE incidence in lung cancer: A comprehensive assessment of the Khorana score and other clinical factors in predicting VTE incidence. This is an ASCO Meeting Abstract from the ...
CMS Wire

Using Sentiment Analysis and Voice of Customer Data for Insight-Driven CX

Sentiment analysis — a sophisticated tool that interprets the emotional tone behind words, giving brands a lens into how their services or products resonate. Customer feedback is a treasure trove of ...
CMS Wire

3 Ways Sentiment Analysis Can Improve the Customer Experience

Expectations are high when it comes to customer service and experience. That’s why brands are turning to automated sentiment analysis for help. Automated sentiment analysis can provide actionable ...