Game-based training transforms traditional learning from a passive experience into an active experience. Through play, points, badges, leaderboards and rewards, users engage at a much higher level.

The program has developed goals and objectives for each rotation and for the overall training program which are provide to residents at orientation and via E*Value before the start of each rotation.

Chances are you’ve heard of a SMART goal. The acronym SMART stands for specific, measurable, achievable, realistic and time-related, and it’s been around since consultant and former corporate planning ...

Quality management systems are really just about one thing: quality. But assuring quality in your products and services has a nice ripple effect of increasing customer satisfaction and keeping them ...

Training and development describes the formal, ongoing efforts that are made within organizations to improve the performance and self-fulfillment of their employees through a variety of educational ...

Setting employee and team performance goals is an essential responsibility for business owners and managers. However, measuring and improving an employee’s performance can be complex and daunting, ...

Embrace a culture of continuous service improvement Balance effectiveness and efficiency in delivery of services Engage with customers, empowering them with authoritative and relevant information and ...