The artificial intelligence technology will evaluate call recordings based on standards set by dispatch center supervisors.

The Colorado Springs Police Department says people may hear something new if they contact its non-emergency line on Wednesday ...

Twilio posted its fastest growth in years — here's what the numbers mean for CX leaders navigating the AI infrastructure ...

Several RTC Paratransit riders experienced long delays and some were even stranded. They reached out to 13 Chief Investigator ...

Agentic AI is lifting CPU demand as Meta expands Graviton deployments, Intel flags tighter CPU-GPU ratios, and ASIC vendors ...